Postage & Packing cost is charged to each order and is added at time of choice of shipment method.

At the moment, purchases on our online shop are available for delivery TO ITALY only. For international deliveries, please contact us at info@ilrifugiodegliasinelli.org.

Options and prices:

Delivery charges within Italy are fixed and not depending on weight or purchased items:

By express courier (GLS): €7.20
By Fermo!Point (collection at a Point of your choice)*:  €5.00
All prices and shipment costs include VAT.

For ORDERS ABOVE 100 EUROS you can benefit from FREE SHIPPING among the available shipping options.

Please note we may increase the above charges at any time to cover our costs.

*How does Fermo!Point work?
Instead of waiting for courier at home, with Fermo!Point you can collect your parcel in a shop of your choice among those agreed, during opening times. Choose the shop closest to you among the available ones while placing your order. When your parcel is delivered at the Point you chose, you will be notified with an SMS or email. You can collect it within 14 days. To collect it, you just have to communicate nickname and FermoTicket delivery code you received via email or SMS.

Delivery times

We aim to ship (pick up by courier) within 5 days from receipt of your order. However, during busy periods such as Christmas, delivery could take longer including reasons beyond our control (i.e. delay by couriers). International orders may take longer to be delivered.

Secure payments

We accept credit/debit card payments for all online orders. All our purchases are strictly confidentially processed and card numbers are not retained. We accept Mastercard, Visa, Maestro and their derivatives. All credit/debit card transactions are processed by secure payment services (PayPal or GestPay). Card numbers are not shown in clear text on any web site.