Il Rifugio degli Asinelli ONLUS is the Italian subsidiary of The Donkey Sanctuary, Sidmouth, Devon EX10 0NU (UK), a registered charity in England No, 264818.

This website is owned and operated by Il Rifugio degli Asinelli ONLUS. If you have any suggestions or comments, please contact us at the following details or use the “Contact us” link.

Il Rifugio degli Asinelli ONLUS
Via per Zubiena, 62
13884 Sala Biellese

EM     T +39 015 2551831    F +39 178 220 9117

Net profits of all gifts sold are used by Il Rifugio degli Asinelli ONLUS to cover costs for its institutional activities.

Making a purchase

Browse our site and click on the products that you wish to buy and put it into the shopping basket. After you have finished your selection and have chosen a shipping option (See “Delivery” policy page for further info), click on “Checkout” and you will be asked for a few details that we need to be able to deliver the order and then to complete the payment by credit card or Paypal.
At the moment, purchases on our online shop are available for delivery TO ITALY only. For international deliveries, please contact us at
We accept all main credit/debit cards: Mastercard, Visa, Visa Electron, Maestro. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will amend the order for you.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us yet. We will indicate acceptance of your order by sending you a payment slip, thereby confirming a contract between us. We have included this term to protect us should a mistake have been made in pricing or if we are no longer able to supply a particular product for any reason.

Tax Charges

VAT is included in the price of all products and shipping costs.