Il Rifugio degli Asinelli ONLUS is the Italian subsidiary of The Donkey Sanctuary, Sidmouth, Devon EX10 0NU UK, a registered charity in England No, 264818.

This website is owned by The Donkey Sanctuary and operated by both The Donkey Sanctuary and Il Rifugio degli Asinelli ONLUS. If you have any suggestions or comments please email using the 'Contact us' link.

Net profits of all gifts sold are directly used by Il Rifugio degli Asinelli ONLUS, P.IVA 02270470020 Anagrafe O.N.L.U.S. n.901, to cover costs for its institutional activities.

Our contact details:

Il Rifugio degli Asinelli ONLUS
Via per Zubiena 62
13884 Sala Biellese

Phone: +39 015 2551831
Fax: +39 015 2551831
E-mail: info@ilrifugiodegliasinelli.org

Making a purchase
Browse our site and click on the products that you wish to buy and put it into the shopping basket. After you have finished your selection, click on "Check-out" and you will be asked for a few details that we need to be able to satisfy the order. Postal charges will be shown at the Check-out after you have chosen the shipping option.

For international deliveries, please contact us at info@ilrifugiodegliasinelli.org to receive a quote for shipping costs.

We accept all main credit/debit cards: Mastercard, Visa, Visa Electron, Maestro. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will amend the order for you.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order by sending you an invoice, thereby confirming a contract between us. We have included this term to protect us should a mistake have been made in pricing or if we are no longer able to supply a particular product for any reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Tax Charges
VAT is included in the price of all products and shipping costs.